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Lorenzo Ferro
Sales Development Representative @Deliveroo
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WORK HISTORY
Sales Development Representative @Deliveroo
Brought the delivery service to over 40 target locations where there was no delivery service beforehand. In each of the various location the service is now growing and thanks to my effort, now various BDMs are working for further development.\\\\n• Sold the service to over 500 restaurants.\\\\n• Goal oriented: Always achieved the target assigned with one time achieving 180% of the target in a single month.\\\\n• Engaged with clients over phone calls, Facebook Messenger, WhatsApp and email.\\\\n• Studied competitors’ strategies and helped with feedbacks to improve our offer, becoming the number 2 most valuable feedbacker of the European market.\\\\n• Helped the customer service department when overloaded to guarantee the best possible customer experience after the sale.\\\\n• Technological Skills: Salesforce, DocuSign, Amazon Connect, Microsoft Excel, Powerpoint.\\\\n• Managed different streams of workflow between sales, customer support and reporting. Giving the right priority on every task\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
ABOUT LORENZO FERRO
Sales professional with experience in Sales Development and Account Management across the…
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