Lon Faulkner
Sr Director, Client Services @TP
Columbus, OH, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2005 — Present
Sr Director, Client Services @TP
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Columbus, OH, US
Having started in CallTech (1996) and being part of the acquisition in 2005, I have remained at Teleperformance.
SKILLS
BpoTeam ManagementCall CenterContact CentersCrmLeadershipCall CentersWorkforce ManagementCustomer ServiceCustomer SatisfactionOperations ManagementAvayaBusiness Process ImprovementVendor ManagementCustomer ExperienceProcess ImprovementCall Center DevelopmentSix SigmaCustomer Relationship Management (Crm)Team LeadershipManagementOutsourcingAvaya Products
ABOUT LON FAULKNER
Experienced Senior Director with a demonstrated history of working in the…
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