Lizzette Bahamon
Leadership Development and Financial Skills Trainer Organizational Effectiveness @First Citizens Bank
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WORK HISTORY
Leadership Development and Financial Skills Trainer Organizational Effectiveness @First Citizens Bank
Delivered multi-level leadership programs (frontline through senior leaders) across instructor-led, virtual, and blended learning environments, training sessions enabled leaders\' capabilities in strategic thinking, emotional intelligence, influence and inclusive leadership, applied Center for Creative Leadership (CCL) Situational Leadership (Sit. Lead) and MBTI methodologies to increase leader self-awareness, team effectiveness, and leadership impact across First Citizens Bank (FCB), partnered with business leaders to create customized solutions and scaled leadership programs, achieved consistent top-tier results with 4.7 - 4.9 /5.0 satisfaction survey, coached leaders and teams to improve communication alignment and accountability, during organizational change
EDUCATION
University of North Carolina at Charlotte
MA, English and Instructional Design / Technical Writing
Florida State University
BA, English and Education 6-12
ABOUT LIZZETTE BAHAMON
Accomplished instruction and design training professional. Expertise in learning and education. Broad-based knowledge in clarifying education issues, performing analysis between goals and existing procedures/skill sets, and designing process and system improvements to increase efficiencies and reduce costs. Develop, deploy and evaluate learning solutions to support employee development and build organizational capability in alignment with business strategies. Partnered with Business Centers of Excellence to deliver training in person and virtually. Responsible for FCB Internship Program. Excellent communication and presentation skills both written and verbal.Skills: • Facilitation of technical and soft skills in virtual and in-person classrooms• Conducted needs analysis and designed learning solutions.• Proficient in Technical Writing and e-Learning• Worked with Learning Management Systems• Business Strategy & Implementation• Performance Improvement• Program Management & Evaluation• Blended Learning and Curriculum Development included training material, presentations, guides, and manuals.
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