Madhavi
Senior Integrations Qa Lead @First Citizens Bank
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WORK HISTORY
Senior Integrations Qa Lead @First Citizens Bank
Leading integration QA across multiple banking projects, aligning integration test strategy and execution with enterprise delivery goals. Ensuring reliable end-to-end validation of critical data flows and dependencies to support release readiness and operational stability
EDUCATION
Andhra University
Bachelor's degree, Science
Andhra University
Master of Business Administration - MBA, Finance and Financial Management Services
ABOUT MADHAVI
I lead QA and product delivery initiatives that transform complex systems into stable, high-performing products. By guiding QA strategy, test automation, UAT governance, Agile delivery, and delivery management, I empower cross-functional teams to deliver measurable business outcomes across banking, ERP/cloud, and digital platforms.What drives me most is turning complexity into clarity — building processes that make teams more efficient and products more dependable. I’m passionate about AI-driven initiatives, ERP/cloud transformation, and aligning product roadmaps with QA strategy, bridging the gap between business needs and testing excellence to accelerate product delivery and enhance user experience.Key Highlights:Guided QA teams and software quality engineering initiatives through large-scale ERP/Cloud and digital platform projects, fostering collaboration and continuous improvement.Increased product quality by 40% and shortened testing cycles by 35%, improving delivery timelines, efficiency, and customer satisfaction.Introduced UAT governance, automated testing frameworks, and process optimization practices that elevated team efficiency and visibility across projects.Acted as an Associate Product Owner to align requirements, priorities, and stakeholder needs — creating stronger QA–product synergy and ensuring roadmap alignment.Certified ISTQB and Scaled Agile Product Owner Certified, with ongoing focus on AI testing, intelligent automation, and QA leadership.What drives me is solving complex challenges, mentoring people, and seeing how quality can transform both products and teams. I believe great technology doesn’t just work — it builds trust with the people who use it.
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