Liza Medina
Zone Support Manager - Americas @JM&A Group
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WORK HISTORY
Zone Support Manager - Americas @JM&A Group
Deerfield Beach, FL, US
EDUCATION
St. Thomas Aquinas
High School Diploma
Broward College
Associate of Arts (AA)
Kaplan University
Bachelor of Science (BS)
SKILLS
ABOUT LIZA MEDINA
As an experienced Operations Manager, I oversee the daily functions of the Zone Support team for the Americas, ensuring seamless service delivery and operational excellence. With more than 20 years of expertise in operational and sales strategy development, I take pride in driving efficiency, consistency, and quality across multiple markets and regions. Fluent in English and Spanish, and CPR certified, I bring both strategic vision and hands-on leadership to my role.I am passionate about building and mentoring high-performing teams, providing coaching, training, and feedback to empower individuals and optimize collective success. Through effective communication and problem-solving, I collaborate with Zone VPs, Directors, and Managers, strengthening satisfaction and retention. I also work closely across departments to streamline processes, improve efficiencies, and foster alignment, ensuring seamless collaboration and enhanced operational performance. My focus is on implementing standardized processes, best practices, and continuous improvement initiatives that elevate organizational success.Beyond my professional work, I actively give back to the community through organizations like Feeding South Florida and Habitat for Humanity. Cooking and creating new recipes bring me joy, offering the perfect outlet for relaxation and connection with loved ones. And when it’s time to unwind, my spirited Havanese pup, Chloe, is always ready for some playful fun.
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