Liz Tran

WORK HISTORY

EDUCATION

ABOUT LIZ TRAN

Hi there, I’m Liz Tran. Finding creative solutions to problems is the thing I have always enjoyed since I was a kid. I have a strong interest in technology, which reflects the fact that I love tinkering with things that were broken, finding out how they worked, and trying to fix them again. I\'m a strategic Revenue Operations Analyst and Project Coordinator with 2 years + of experience collaborating with diverse clients across industries to solve complex challenges and seize lucrative opportunities, achieving a 30% retention increase and a 25% rise in upsell opportunities. Here are a few examples of my work: Led successful platform launches with minimal disruption, resulting in a 50% increase in productivity and a 30% reduction in support tickets. Achieved a 90% satisfaction rate among stakeholders and partners by gathering and analyzing feedback, leading to enhanced engagement and a 20% increase in satisfaction scores. Analyzed and documented existing business processes, identifying areas of improvement and recommending solutions that led to a 15% increase in team productivity. Technical Skills & Tools Salesforce | Tableau | SQL | Python | Excel | Google Analytics | Jira | Confluence | Catalyst | Powerpoint Professional skills Strategic Planning | Project Plan | Business Development | Client Relationship Management | SaaS | Product Analysis | Agile Management | Business Case Preparation | Business Case Presentation | Project Management | Business Operations | Domain Knowledge Data Analysis | IT Consulting | IT and Data Security | IT management software | Customer Insights I love connecting with new people, give me a shout at l••••••••@gmail.com or here on LinkedIn.