Linh K.
Sr Benefits Ii Hrbp @Tower Semiconductor
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WORK HISTORY
Sr Benefits Ii Hrbp @Tower Semiconductor
Lead day to day benefits operations, including health, retirement, and voluntary programs for multi- state and bargaining-unit employees• Serve as the primary subject matter expert for benefit inquiries, including enrolment, FSA/HSA, COBRA, retirement plans, Medicare forms, and dependent verification • Collaborate with vendors, TPAs, brokers, and retirement plan providers to ensure service delivery meets SLAs and compliance standards • Successfully implemented 2023, 2024, 2025 Open Enrolment cycles, including multiple carrier transitions with on-site visit to San Antonio and Newport Beach• Manage benefits invoicing and reconciliation, establish purchase requisitions, and ensure timely and accurate vendor payments• Partner with Payroll to resolve benefit deduction discrepancies and employee escalations• Maintain and update benefits procedures, employee communications, and knowledge resources to enhance self‑service and streamline HR operations• Reduced 50% of workers comp loss rate, saved $117,892, 2023 to 2024, by working closely with the TPA, EHS & Safety teams. Working with various department managers on a modified work duty program and EHS & safety team on safety wellness program incentivizing employees to be safe• Provides ongoing guidance to key decision-makers in identifying and addressing strategic human capital issues, minimizing risks, facilitating change to ensure operational efficiency• Analyzes data for trends/recommendations, health and benefits, retiree financial review and workers compensation renewals. Developed and updated procedures• LOA procedure revision across all systems (UKG Ready, Matrix, Success Factors) saving process time 20 hours per week.• HR back up support for New Hire Orientation, New employee document review, Retiree and termination processing, company sponsored events.
ABOUT LINH K.
Experienced Human Resources professional with over 15 years of experience supporting large, fast‑paced organizations in the Automotive, Insurance, and Semiconductor industries. I specialize in Benefits Administration, Workers’ Compensation, and Leave of Absence management, including FMLA and state‑specific programs.My background includes partnering with leadership to ensure compliance, streamline HR processes, and deliver effective employee support. I bring strong experience in labor relations, recruitment, and HR operations, with a proven ability to navigate complex cases and maintain positive employee experiences. I am committed to building efficient HR programs that support both employees and organizational goals.
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