Linda Belliveau
Senior Technical Writer @Docusign
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WORK HISTORY
Senior Technical Writer @Docusign
St Petersburg, FL, US
With its System of Agreement Platform, DocuSign helps organizations connect and automate how they prepare, sign, act-on, and manage agreements. As Senior Technical Writer, my projects include:eSignature Signing DocuSign Admininistrator GuidesDeveloper contentDocuSign Monitor Guide and API documentationJobs to be done implementation
EDUCATION
Clark University
Certificate, Technical Writing
UMass Boston
M. Ed., Instructional Design
SKILLS
ABOUT LINDA BELLIVEAU
I bring a unique combination excellent writing skills, the ability to write about a wide variety of software and hardware for various audiences, and experience with commonly used writing tools such as XML editors, DITA, and Content Management Systems.I’ve designed award-winning documentation and learn quickly, which enables me to quickly contribute to the documentation effort. My experience includes: Imaging technology, virtualization and cloud technologies, mobile broadband services and hardware, storage software and hardware, client/server, time and attendance software, and database productsAgile software and documentation development experienceDesign thinking methodologyXML, single-sourcing, modular documentation, and Information MappingProducing printed, web-based documentation, Windows Online Help and HTML Help, including: programming guides, API guides, user guides, configuration guides, installation guides, release notesDeveloped and delivered training, including Arbortext XML Editor onsite trainingBackground in Instructional Design, enabling me to develop new or adapt product documentation to training materials.Collaboration tools: Atlassian Confluence and JIRA, Microsoft SharePoint, MindTouch, Podio, TWiki, SharefileDocument Management Systems: Ingeniux, easyDita, Astoria, Rational Clear Case, Vasont by unicode, CMS content management system, Intra.doc! document management system, Visual Source Safe
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