Lincon Zanardi
Director, Patient Services Training Us @Alexion Pharmaceuticals, Inc.
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WORK HISTORY
Director, Patient Services Training Us @Alexion Pharmaceuticals, Inc.
US
The Director, PS Training and Development, will serve a critical role within the US Alexion RDBU organization in developing and ensuring that all training content is consistent with the latest commercial strategy and clinical developments. Develop functional training curriculums with Patient Services Leadership. Improve role-specific trainings for Case Managers, OneSource Support Specialists, and Patient Education managers across all therapeutic areas. Work with subject matter experts to coordinate and deliver function-specific trainings.Oversee external training vendors in content creation. Manage budgets and multiple projects. Support the New Hire Program by developing, executing, and onboarding relevant trainings. Create and deliver trainings for new product launches across various therapeutic areas.Contribute creatively to the team with past experiences in Training, Patient Services, or leadership roles. Mentor colleagues to advance the training team. Plan and implement development opportunities for patient services staff.Co-lead US Training Initiatives beyond local markets. Conduct field rides with Patient Services members to improve training and new hire planning. Navigate training initiatives through medical/legal/regulatory processes. Report any Pharmacovigilance events discussed during training and ensure compliance. Measure outcomes of training initiatives and plan for continuous improvement.
EDUCATION
Harvard Business School
Executive Program, Health Care Economics US
Northwestern University - Kellogg School of Management
Master's degree, Digital Marketing
Universidade Anhembi Morumbi
MBA, Marketing
Universidade São Judas Tadeu
Graduação, Publicidade e Propaganda
Columbia Business School
Certificate in Digital Marketing: Customer Engagement, Social Media, Planning & Analytics
Columbia Business School
Master's degree, Digital Communication and Media/Multimedia
SKILLS
ABOUT LINCON ZANARDI
Transformational leader with 25+ years experience in pharma/biotech. Broad experience in Rare Disease, Specialty Care, Supportive Care and Primary Care in a variety of health ecosystems: rare diseases, oncology, genetics, diagnosis, neurology, neurosurgery, nutrition, nursing & intensive care. Leader across sales, marketing, digital & commercial operations. Strategic thinker with a proven track record of launching multiple brands with operational efficiency, team building, and change management. Quick to understand complex concepts, identify/ solve problems, and turn ideas into logical executable strategies. Create environments for people to excel, and implement systems that optimize productivity and value.
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