Lina Marcela Barona Osorio
Product & Application Specialist Separation & Food Systems @Alfa Laval
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WORK HISTORY
Product & Application Specialist Separation & Food Systems @Alfa Laval
Major duties- Review request and preparation of quotations and selection of products according to customer specification. Including resizing and redesigning of existing install base- Manage leads from the market and customers and convert them in real business opportunities to ensure the pipeline- Maintain sales process records in our CRM tool and other systems in a consistent and qualitative way, to support the sales process and take decisions- Coordinate order handover to Order fulfillment team, close communication, and collaboration with Project Management- Tracking and maintaining updated ongoing project list- Prepare order documentation as required for submittal to the customer- Order and follow-up on supply units and distribution centers, following the customer order from order entry to delivery, invoicing, and warranty period- Assist in the implementation of Alfa Laval’s online customer aid tools. Support channels and customers with such tools (e.g. Anytime, Product Guide, ALICE and others)- Ensure that all activities follow the processes and check points of our Quality Business System- Assist in the coordination of claims and play an active role in our Quality Business System.
EDUCATION
Universidad del Valle (CO)
Chemical Engineering, Engineering
University Canada West
Master of Business Administration - MBA
Universidad Icesi
Project Management, Project Management
Pontificia Universidad Javeriana
Specialization in Management systems of Engineering, Project Management
ABOUT LINA MARCELA BARONA OSORIO
Chemical Engineer, Master of Business administration, specialist in management systems of engineering with extensive experience in project and quality assurance management, knowledge in PMBOK, Lean six sigma, equipment technologies for separation processes for the different industries and process design. Technical leader for project lifecycle including formulation, planning, executing, controlling and execution, also incorporating budget and quality management. Good understanding of industrial supply chain and technical problem solving. Broad experience in project management within multidisciplinary teams and outstanding ability to merge technical experience with management into the business context.
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