Lina abu Haibeh
Qa Sustaining Manager Agile Delivery Strategist @Solace
Signup · Get unlimited contacts
WORK HISTORY
Qa Sustaining Manager Agile Delivery Strategist @Solace
ON, CA
I lead sustaining & release ops for the Event Broker Platform with strategic oversight of branch health, backports, ST/RC soaks, and go/no-go governance. I drive efficiency and customer outcomes by turning automation and field feedback into decisions with Product, Dev, PM, Customer Success, and Professional Services.Key responsibilitiesArchitect end-to-end CI/CD and pipeline content (build, SAST, unit/integration/e2e/regression, performance, security, artifact signing), plus promotion flows and quality gates.Manage LTS/MTC releases (calendars, risk reviews, RCs, readiness, executive readouts); align OKRs/KPIs.Gate merges to main; enforce merge quality and DORA (CLT, DF, CFR, MTTR).Run sanity/smoke/regression in Jenkins; cut flakes, raise coverage, standardize sign-off.Lead triage/retest of customer defects; require an automated check before close.Build Jira/Jenkins dashboards (Time-to-Report-Bug, Merge Quality, release readiness); weekly leadership updates.Coordinate cross-squad delivery post-QA changes; implement shift-left playbooks and continuous improvement.Partner with Customer Success/Pro Services on onboarding, escalations, SLAs/SLOs.ResultsStabilized a critical branch soak and unblocked merge, protecting a major release.Re-architected pipelines to raise signal quality and shorten RC cycles while reducing regressions.Delivered multiple LTS/MTC releases on time with zero Sev-1 post-GA.Improved CI pass rates via flake reduction and targeted automation of recurring field issues.Tooling & strengths: Release/Sustaining Ops · Pipeline Architecture · CI/CD (Jenkins) · Test Automation · Jira/Confluence · Git/Backporting · KPI Dashboards · Risk/Incident Mgmt · Exec Communication · Cross-functional Leadership · Continuous Improvement.Certifications: Scrum Master (CSM/PSM I).
EDUCATION
University of Ottawa
Doctor of Philosophy - PhD, Electrical, Electronics and Communications Engineering
Université du Québec en Abitibi-Témiscamingue
Master's degree, Electrical and Electronics Engineering
Mutah University
Bachelor's degree, Telecommunications Engineering
ABOUT LINA ABU HAIBEH
I am a Delivery Strategist and engineering leader bridging the gap between deep technical…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.