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Talita Lima
Project Support and Help Desk Officer @South Australia Police
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WORK HISTORY
Project Support and Help Desk Officer @South Australia Police
As a Project Officer within the Major Projects Unit, I provide effective and timely project administration to support the delivery of capital projects. My role ensures seamless project coordination, strong governance, and proactive stakeholder engagement, while maintaining rigorous project controls, risk management, and financial oversight.Key Responsibilities:Project Administration & Coordination – Organize and deliver secretariat support for Steering Committee activities, including preparation of agendas, action items, minutes, and follow-ups. Track and coordinate critical project documentation, executive briefings, and cross-agency communications, ensuring smooth information flow and timely resolution of outstanding issues.Stakeholder Engagement & Communication – Engage proactively with end users, contractors, and internal/external stakeholders. Facilitate regular meetings, draft executive correspondence, and manage cross-agency communication to strengthen collaboration and project outcomes.Reporting & Documentation – Produce and monitor performance reports, including milestones, budgets, and financial analysis. Extract and analyse data to deliver strategic project advice, while maintaining factual project records, governance reports, and risk registers.Process Improvement & Service Delivery – Implement and improve administrative practices, policies, and procedures to increase efficiency. Identify service delivery challenges and implement solutions for better project performance.Team Collaboration & Development – Contribute to a high-performing, collaborative work culture. Provide support across various project activities and actively engage in training and multi-skilling to adapt to evolving project requirements. Impact: My work contributes to the efficient and transparent delivery of SAPOL’s capital and infrastructure projects, strengthening governance, risk management, and stakeholder confidence across South Australia
EDUCATION
ACFE (https://acfe.edu.au/)
Certificate, International Business/Trade/Commerce
Torricelli University (https://faculdadetorricelli.com.br/)
Bachelor's degree, International Business
ACFE (https://acfe.edu.au/)
Higher National Diploma, International Business
FIA Business School
Master's degree, Logistics, Materials, and Supply Chain Management
Torrens University Australia
Master's degree, Global Project Management
ABOUT TALITA LIMA
Performance-driven and knowledgeable in Project Management – PMBOK and Prince 2…
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