Lilibeth Vargas
Ins Sales Coordinator @DP World
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WORK HISTORY
Ins Sales Coordinator @DP World
Toronto, ON, CA
EDUCATION
St. Clair College
Strategic Project Management
Pontificia Universidad Javeriana
International Management, Business, Management, Marketing, and Related Support Services
Universidad del Magdalena
Bachelor's degree, International Business
UdeCataluña
Coaching , Coaching MAGA
ABOUT LILIBETH VARGAS
Strategic and Bilingual Business Professional (English–Spanish) with over 12 years of experience leading cross-functional transformation across the logistics and supply chain sector. Expert at bridging customer and employee experience to drive service excellence, retention, and sustainable growth. Skilled in managing high-impact projects that align operations with business strategy, enhance internal capabilities, and deliver long-term value to both customers and employees.Demonstrated success in implementing CX technologies (Salesforce, CSAT, Calabrio), launching customer journey frameworks, and leading cultural transformation initiatives across multiple countries. Recognized for partnering with senior leadership and clients to build data-driven, people-centric solutions that optimize performance, streamline processes, and foster innovation.Bringing a unique blend of customer strategy, HR transformation, and organizational development, I thrive at the intersection of operations and strategy, leading teams through complexity with empathy, insight, and execution excellence.Leading with empathy, curiosity, and strategic vision, empowering people, strengthening relations, and driving meaningful impact across every touchpoint.Passionate about Strategy!Let’s connect!
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