Libin Paul
Customer Service Advisor @TP
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WORK HISTORY
Customer Service Advisor @TP
Newcastle Upon Tyne, GB
Assisted a wide range of customers and employers via inbound telephone channels,addressing inquiries related to payments, UC claims, and appointment queries.• Informed and guided customers on benefit payments and support options, providing vital assistance to individuals on low income, out of work, or facing changing circumstances.• Handled customer SLA request and networking tasks, including configuring, maintaining, and troubleshooting and support device management.
ABOUT LIBIN PAUL
Master\'s graduate in Cyber Security with a B.Tech in Electronics and Communication…
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