Khushbu Sehdev

Vice President Customer Experience @TP

Chicago, IL, US

I lead customer experience strategy and global delivery across multi-region programs, ensuring clients achieve measurable, sustained business impact. I bring clarity and alignment to complex organizations by integrating people, processes, and technology to build customer experiences that scale with consistency and precision.I partner closely with C-suite and senior executives to shape strategic direction, navigate high-stakes challenges, and build long-term partnerships grounded in trust, transparency, and execution excellence. In parallel, I identify emerging needs and unlock new value streams by proactively expanding relationships through insight-driven opportunities, enhanced capabilities, and future-focused solutions. At the center of my leadership approach is clarity and alignment- connecting people to purpose, navigating complex business demands, and recognizing where new opportunities and long-term growth can be shaped into actionable value.

Golden Gate University

Master's degree

Choudhary Charan Singh University, Meerut

Bachelor of Science - BS