Li Li
IT Service Manager (Automation) @Telia
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WORK HISTORY
IT Service Manager (Automation) @Telia
Stockholm, SE
Product Owner for Service Area Automation - implemented automation solutions based on bothTelia and vendor’s automation tools. Resulted in 30Msek business savings as well as 14 full-timedelivery consultants saving.(Jun 2021 - Mar 2022)- Leading the implementation of the Service Management Dashboard for Delivery KPIs (Mar2021- Sep 2021)- Leading the implementation of innovation portal for service delivery CSI (Sep 2021 - Nov 2021)
EDUCATION
Hanken School of Economics
D.Sc in Economics, Management
University of Helsinki
Master of Arts - MA
SKILLS
ABOUT LI LI
Internationally experienced in IT service and project management, strategy implementation, solutionmanagement – both from owner and architect perspectives. Demonstrated track record also in releaseand change management and enterprise architecture management. Industry background spansacademia, consulting, IT/SAP. Strong multi-national and cross-country team orientation. Solideducation background in business and in-depth corporate and professional trainings. Citizen of Swedenand Finland.
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