Leslin Joseph Lal
Senior Analyst @Shopclues
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WORK HISTORY
Senior Analyst @Shopclues
Gurugram, IN
Reviewed products for non-compliance or merchant gaming, ensuring adherence to guidelines and SOPs.• Proactively audited live products, identifying and removing non-compliant listings to maintain a safer shopping environment.• Categorized and tagged products based on titles, images, and descriptions, following predefined taxonomy and gender-based usage.• Monitored user-generated content (images, videos, comments) to ensure compliance with company policies.• Collaborated with the fraud monitoring team to detect and mitigate fraudulent activities, maintaining platform security.• Conducted regular audits to uphold high content quality and provided feedback for continuous improvement.• Ensured timely removal of harmful or inappropriate content, promoting a positive user experience.• Consistently met SLAs, ensuring operational efficiency and quality control.
EDUCATION
Rustamji Institute of Technology, Border Security Force (BSF) Academy, Tekanpur, Gwalior 474005
Diploma in automobile
ITM Gwalior
Bachelor of Technology - BTech
ABOUT LESLIN JOSEPH LAL
A graduate of ITM Gwalior with a Bachelor of Technology in Mechanical Engineering…
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