Mohd Afzal
Analyst @Shopclues
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WORK HISTORY
Analyst @Shopclues
Gurugram, IN
As an Analyst at ShopClues supporting Wish.com, I specialize in customer-end support, primarily managing customer queries and concerns via email. My responsibilities include providing detailed product expertise, ensuring accurate and helpful responses to customer inquiries, and handling escalations to ensure swift and effective resolution. I play a key role in enhancing customer satisfaction by bridging product knowledge and support efficiency.
EDUCATION
Bhagirath Public School - India
12th
Jamia Millia Islamia
Bachelor of Business Administration - BBA
ABOUT MOHD AFZAL
A result-oriented professional with over 3 years of experience in the e-commerce and…
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