Leontien Tilman

Associate Director O2c Customer Service @Bristol Myers Squibb

Cheshire West and Chester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2024 — Present

Associate Director O2c Customer Service @Bristol Myers Squibb

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Chester, GB

O2C Benelux, France and Italy

EDUCATION

2002 — 2008

University of Liverpool

Masters, MBA

SKILLS

FrenchSapChange ManagementGermanCross-Functional Team LeadershipVendor ManagementEnglishOutsourcingProcess ImprovementSarbanes-Oxley ActBusiness Process OutsourcingDutchSap ProductsOperations ManagementManagementBpoManagement ConsultingShared ServicesProject ManagementGovernanceBusiness Process ImprovementMbaBusiness StrategyOperational ExcellenceLeadership

ABOUT LEONTIEN TILMAN

High level and results driven individual with over 25 years experience in a blue chip, international environment. Experienced in shared services, change management, business process engineering, governance and operations management. Highly developed management- and leadership skills with experience of leading diverse cross-functional teams across various geographies. Contributor of major transformation programmes including Global Shared Services, Outsourcing and Captive Sourcing. Good analytical- and problem solving abilities, demonstrating strong performance in collaboration, communication skills and accountability.

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Leontien Tilman — Associate Director O2c Customer Service at Bristol Myers Squibb in Cheshire West and Chester, GB | Unifers