Leigh Martin
Director, Customer Success @Omnicell
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WORK HISTORY
Director, Customer Success @Omnicell
Delivering medication management and pharmacy automation adoption through tech-enabled services and consulting excellence.
EDUCATION
Questrom School of Business, Boston University
Master of Business Administration - MBA, Marketing
Questrom School of Business, Boston University
Master of Science - MS, Information Systems
Brown University
BA, Chemistry
ABOUT LEIGH MARTIN
Dynamic customer-focused leader with 18+ years leading delivery, operational and product functions at global SaaS and B2B technology companies. Proven ability to build and scale high-performing, analytical teams and services that optimize technology adoption and customer engagement. Track record of driving customer retention, revenue expansion, and operational excellence. Expertise in creating and enhancing customer experience through data-driven insights and innovative frameworks in multiple industries.At Omnicell, my team delivers experiences that delight customers, enables smoother adoption of Omnicell software and hardware into health system processes and workflow, solves operational challenges, and enables strategic decision-making that saves money for our customers. Over the last five years we have launched and grown multiple service offerings.
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