Leia Hünnebeck

Customer Journey Implementation Manager Customer Experience @CHEP

Part of the global CX PMO team, playing a key role in the execution of strategic initiatives as they move to implementation. The role is centered around managing, leading and planning delivery efforts, utilizing knowledge and experience to improve the quality of output of different initiatives. Strong focus is required on enterprise-wide thinking & leadership, an outside-in mindset, supporting the desire to ‘test, learn, build or pivot’ and share best practices. Similarly, being…