Lee Wardrobe
Senior Client Success Manager @Collinson Group
Cambridge, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2025 — Present
Senior Client Success Manager @Collinson Group
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London, GB
SKILLS
Organizational EffectivenessDelegationContent ManagementCustomer SupportSearch Engine Optimization (SEO)E-CommerceCustomer ExperiencePrince2Complaint HandlerSEOReporting & AnalysisCustomer ServiceCustomer Relationship Management (Crm)Client TrainingData AnalysisContact CentersCall CentersSoftware as a Service (Saas)SaasSalesClient SupportProblem SolvingResearcherAccount ManagementCmsTrainingEnterprise SoftwareInvestigative ReportingProject ManagementBuilding RelationshipsSocial MediaCopywritingCrmEmployee TrainingHtml
ABOUT LEE WARDROBE
Customer Success Leader with over 10+ years in SaaS scale-ups with a track record of driving maximum retention and growth through strategic leadership and empathetic engagement.Highly skilled in building effective success and commercial strategies, driving customer advocacy, and developing teams to excellence, resulting in exceptional customer experiences and delivery of outstanding CS KPIs.
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