Lee Littler
Group Information Technology Director @The Citation Group
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WORK HISTORY
Group Information Technology Director @The Citation Group
Wilmslow, GB
EDUCATION
Stoke on Trent College
A level - Computer Science, Biology, Chemistry
SKILLS
ABOUT LEE LITTLER
I am an experienced IT leader with nearly 20 years in service delivery, IT management, and strategic transformation. Currently, I head Service Desk, Application Support, and Infrastructure operations for Citation Group, providing critical services that enable over colleagues across the UK.I have scaled the function from 4 to 25 people, introduced a service framework that drives operational excellence, and managed budgets exceeding £13m with a focus on value and efficiency. My achievements include delivering multiple acquisition integrations, building strong vendor partnerships to reduce cost and risk, and establishing clear career pathways that empower my teams to grow and succeed.Looking ahead, I am leading the globalisation of our Service Desk, joining forces with Canadian and Australian IT teams to deliver a unified 24/5 support model. My focus remains on building high-performing teams, embedding accountability, and driving IT strategies that deliver measurable business impact.
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