Lee Parker
Uk Operations Director of Installations (Boiler, Air Source Heat Pumps, Solar & Battery @British Gas
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WORK HISTORY
Uk Operations Director of Installations (Boiler, Air Source Heat Pumps, Solar & Battery @British Gas
GB
Leading a national installation and customer service operation generating significant annual revenue and a substantial operating budget. Oversee a large workforce and partner network, delivering a high volume of customer installations each year across technologies including boilers, air-source heat pumps, solar, and battery systems. Work closely with the Department for Energy & Net Zero and the Heat Pump Association to ensure delivery aligns with decarbonisation and regulatory objectives
SKILLS
ABOUT LEE PARKER
Accomplished and people-centred senior leader with over 20 years’ experience delivering outstanding customer service, operational performance, growth and organisational transformation across utilities, logistics, and energy sectors, utilising transferable skills. A trusted leader known for building engaged teams, improving service quality, and embedding customer-focused cultures that deliver measurable improvements in satisfaction, loyalty, and efficiency. Demonstrated success leading large remote teams of over 1K, multi-site operations, and shaping long-term strategies that align operational performance with customer and financial outcomes. If you’d like to get in touch, please feel free to connect with me on l••••••••@btinternet.com
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