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Lee Wharton

Time Recording Process Controller @Dentons

Warsaw, PL
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2022 — Present

Time Recording Process Controller @Dentons

Warsaw, PL

Process Design & Implementation: Collaborate with cross-functional teams to design and implement solutions that ensure timely and accurate time recording. Establish process governance, monitoring, and escalation frameworks. Change Management & Adoption: Lead the management and implementation of changes to time recording processes, driving successful adoption across end users and ensuring ongoing process improvement. Product Ownership: Serve as the Product Owner for Denton\'s internal time monitoring system, a tool to ensure lawyers comply with time recording policies. Act as the primary point of contact for business escalations and operational issues. Time Optimisation: Proactively engage with fee earners to reduce missing time and facilitate the timely recording and closure of hours in the companies internal Time Recording system. Address open and temporary time entries, ensuring efficient resolution. Training & Support: Conduct one-on-one and group training sessions for fee earners on best practices for efficient time recording, improving accuracy and productivity across teams. Documentation & Knowledge Sharing: Maintain comprehensive training materials, procedures, and end-user manuals for Time Recording processes. Provide ongoing training and support to ensure alignment with business needs. Risk & Compliance Management: Ensure compliance with firm policies, ISO standards, and legal obligations, effectively managing risks related to Time Recording processes. Stakeholder Collaboration: Partner with teams across Finance, IT, Risk, and other departments to resolve time recording challenges and drive process improvements. Cross-Regional Collaboration: Foster knowledge-sharing and collaboration with colleagues across Denton\'s Europe, ensuring alignment of best practices and continuous improvement.

EDUCATION

2002 — 2005

Edge Hill University

Bachelor's degree, Adult and Continuing Education and Teaching

2001 — 2002

St Helens College

Diploma, Sports and Exercise

1996 — 2001

Park High School

GCSE

SKILLS

StrategyTime ManagementManagementTeam BuildingSalesTeamworkTeam ManagementTraining DeliveryTrainingInterviewingSocial MediaSales ManagementMicrosoft WordAccount ManagementChange ManagementTeam LeadershipProject ManagementBusiness DevelopmentMicrosoft ExcelCoachingStrategic PlanningCustomer ExperienceBusiness Process ImprovementSales ProcessTechnical SupportCustomer Relationship Management (Crm)Public SpeakingPeople ManagementMarketingPerformance ManagementEmployee TrainingLeadershipNegotiationSoft SkillsSales OperationsCustomer RetentionCustomer ServiceTraining & Development

ABOUT LEE WHARTON

Finance and Operations Manager with over 8 years\' experience across accounts receivable…

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