Lee Orridge
Ground Operations East Midlands Airport @Jet2.com and Jet2holidays
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WORK HISTORY
Ground Operations East Midlands Airport @Jet2.com and Jet2holidays
Jet2.com is the UK’s third largest airline, flying from 13 UK airports to over 75 destinations across Europe and beyond and Jet2holidays is the UK’s largest tour operator
SKILLS
ABOUT LEE ORRIDGE
A highly focused and self motivated Senior Leader with a successful record of achievements within Customer Service, Sales, Partnership Management and Risk Operations (Collections).During my career, I have gained extensive experience leading large scale businesses in Travel, Financial Services, Multimedia and Retail across UK and Outsourcing (BPO). I have designed and implemented successful ways to improve performance where customer service, sales and employee engagement are key.Passionate about making lives better for our customers and colleagues, I have been able to create environments where people genuinely support the achievement of positive outcomes, delivering the kind of value that drives customer loyalty, staff retention and business performance.Specialties:Business Transformation, Customer Experience Strategy, People & Performance Management, Contact Centre Leadership and Partner /Supplier Relationship Management.
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