Lee Grieve
Global Head of Technical Operations @The Access Group
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WORK HISTORY
Global Head of Technical Operations @The Access Group
GB
As Global Head of Technical Operations and AI Transformation Leader at Access Group, I lead 55+ people across UK, Kuala Lumpur, and global operations, while building and directing a specialized automation capability that transforms operations at scale.TEAM STRUCTURE:• 50+ technical operations consultants delivering professional services• Core automation team of 6 in the UK• Global automation partners across EMEA, APAC, Americas• Matrix leadership across 22 Software Companies.MEASURED ACHIEVEMENTS (AUDITED):• 75.47% average effort reduction across automation portfolio• £1.43M total cost savings documented and audited• 46,090 hours saved = 27.32 FTE capacity freed for strategic work• automations deployed and actively running• 91 completed automation projects• 87 processes transformed across 12 divisionsMY APPROACH:Built a small, high-impact team that delivers disproportionate results through systematic methodology. I personally architect and deploy automation alongside my team using n8n workflows, Power Automate, Azure DevOps, and Anthropic Claude API, while developing C-suite business cases and leading cross-functional change management.TRANSFORMATION METHODOLOGY:Created and scaled \"Implementation Elimination Initiative\"—a systematic approach that doesn\'t optimize
EDUCATION
Canterbury Christ Church University
Bachelor's degree, Computer and Information Sciences, General
SKILLS
ABOUT LEE GRIEVE
Leading a team of 55+ people across UK, Kuala Lumpur, and global operations, I\'ve built a specialised automation capability that delivers measured transformation at scale.OUR PROVEN RESULTS (AUDITED):• 75.47% average effort reduction across automation portfolio• £1.43M total cost savings documented• 46,090 hours saved = 27.32 FTE capacity freed• automations deployed and running• 91 completed projects across 12 divisions• 87 processes transformedTHE TEAM STRUCTURE:I lead 50+ technical operations consultants while building and directing a core automation team of 6 in the UK, working with partners across EMEA, APAC, and Americas. This small, specialised team has transformed operations for our entire business, proving that focused expertise with the right methodology delivers disproportionate impact.STRATEGIC PARTNERSHIPS:Work directly with HG, our private equity owner and one of Europe\'s leading software investors (£75bn AUM, 50+ portfolio companies), on automation strategy across Access Group. This collaboration ensures our transformation initiatives align with value creation objectives and contribute to Access Group\'s position as one of the largest UK software companies (£9.2bn valuation).MY ROLE:I combine strategic vision with hands-on technical implementation—personally architecting solutions alongside my team using n8n workflows, Power Automate, Azure DevOps, and Anthropic Claude API, while developing C-suite business cases and leading cross-functional change management.
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