Leandra Garcia

Customer Care Specialist @Budderfly

Bridgeport, CT, US
EMAILS
l••••••••@budderfly.com
MOBILE NUMBERS
+14•••••••45

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WORK HISTORY

Mar 2023 — Present

Customer Care Specialist @Budderfly

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Act as Liaison with management and our customers• Provide dedication to improve customer service and business productivity• Proactively manage customer portfolio including billing, IoT, monitoring and customer reach-out. • Provide excellent and timely customer service through phone, email, chat

EDUCATION

N/A

South University

Bachelor of Business Administration - BBA

2020 — 2020

State University of New York - North Bronx Career Center

Certificate, Business Office Technology

2006 — 2007

Pace University

Certificate, Personal Computer Applications

2020 — 2023

Independence University

Software and Mobile Development

2020 — 2020

The Johns Hopkins University

Certificate, COVID-19 Contact Tracing

2020 — 2020

Coursera

Certificate, Google-Technical Support Fundamentals

SKILLS

Team LeadershipComputer HardwareMicrosoft OutlookMicrosoft OfficeManagementCustomer ServiceCustomer SatisfactionNetworkingWindows

ABOUT LEANDRA GARCIA

Quality customer service and communication skills. Highly trained writing…

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