Leah Miron-Swetsky
Director, Client Relationship Management @Cast & Crew Business Affairs & Talent Payroll
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WORK HISTORY
Director, Client Relationship Management @Cast & Crew Business Affairs & Talent Payroll
Collaborates with Product developers and designers, providing expertise to enhance TTC’s products and user experience- Overall accountability for client success, focusing on increased engagement, platform demonstrations, client education, satisfaction, and retention- Established trusted strategic advisor relationships with each client, driving continued value of our products and services- Works in tandem with internal partners, including Ad Agency Business Affairs and stakeholders at the Advertiser level, to ensure increased performance and satisfaction- Advocate for customer needs and shared feedback across departments- Communication in a team-oriented environment, functioning as a liaison between multiple departments- Supports the Product team with user feedback and insights related to new releases of our tools and products- Participates in UAT (User Acceptance Testing) for new releases, updates, and bug fixes- Maintains a trusted strategic advisor relationship with each client to drive the continued value of our products and services
EDUCATION
Los Angeles County High School for the Arts
High School Diploma, Theatre
UC Irvine
Bachelor of Arts - BA, Drama and Dramatics/Theatre Arts, General
SKILLS
ABOUT LEAH MIRON-SWETSKY
From Talent to Transformation | Director of Client Services | Visionary in Commercials & Culture
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