Lauren Tisdale
Manager, Pmo @Accruent
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WORK HISTORY
Manager, Pmo @Accruent
Oversees project delivery excellence across the Professional Services organization, ensuring consistent execution, operational rigor, and high-quality customer outcomes. Leads a team of Project Managers, providing coaching, governance, and support to drive predictable delivery, effective resource utilization, and adherence to delivery methodologies.Key responsibilities include developing and maintaining PMO standard work, refining processes and tools, and reinforcing best practices across the project lifecycle. Partners closely with cross-functional leaders in Services, Sales, Product, and Support to improve delivery readiness, mitigate risks, and drive continuous improvement.Accountable for project performance metrics, including customer satisfaction, financial health, schedule adherence, and forecasting accuracy. Key responsibilities in capacity planning, portfolio oversight, and escalations, ensuring PMs have the guidance and structure needed to deliver successful outcomes for clients and the business.
EDUCATION
University of Tennessee, Knoxville
Bachelor of Arts - BA
ABOUT LAUREN TISDALE
Highly experienced Senior Manager with a track record of leading and developing teams to achieve measurable results in project management and customer operations. Skilled in managing large-scale programs, implementing strategies for efficiency, and driving client satisfaction. Strong leadership and communication abilities with a focus on delivering high-quality results.
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