Laura Kane
Marketing Operations @Epsilon
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WORK HISTORY
Marketing Operations @Epsilon
Troy, MI, US
Manage project administration and business process improvement projects for the agency’s largest automotive account- Reactive Quality Lead for account consisting of business process breakdown analysis and process improvement recommendations- Led effort to build a new platform and dashboards for the reactive quality review program within first six months in role- Conduct quarterly project audits to ensure all process is followed and contractual obligations to the client met- Administer account communication and collaboration platforms- Account Learning & Development platform lead *Developed new materials for the new hire onboarding process *Actively highlight L&D opportunities across agencies- Superuser and ambassador for the parent company (Publicis Groupe) internal communications platform- Office Lead for company wide community building program incorporating outreach, social and wellness activities
EDUCATION
Michigan State University
Bachelor's degree, Merchandising Management
Lawrence Technological University
Lean Six Sigma Green Belt
ABOUT LAURA KANE
Proven leader in operations and project management with a dedication to fueling growth and providing outstanding customer experiences.
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