Laura Prince

WORK HISTORY

EDUCATION

SKILLS

ABOUT LAURA PRINCE

I embarked on my IT journey in 2001 as a Business Analyst at EDS, subsequently transitioning to Capgemini in 2004 following a Tupe process. Initially engaged as a business analyst within the finance domain, my career has encompassed diverse roles showcasing my adaptability and versatility. As a Change Control Manager, I collaborated closely with clients to meticulously track and approve change requirements, ensuring seamless implementation. I transitioned back to finance to support a multi-million-pound project, before pivoting to Business Operations Support, managing over 800 employees under the guidance of the Business Operations Manager. Subsequently, I embraced the challenge of becoming an Anti-Virus Support Engineer and an Atlassian Consultant, broadening my skill set.In December 2015, I transitioned to the xPaaS team, assuming a pivotal role in orchestrating its operations and business functions. Over the course of eight years, I honed my analytical prowess, adeptly balancing priorities, solving problems, and managing time effectively to ensure operational excellence. In July 2023, I assumed the role of Business Operations Partner, entrusted with overseeing the delivery of Business Operations services within the Practice. As a key member of the Senior Leadership Team, I fostered robust relationships with stakeholders, anticipating and addressing their evolving needs to drive efficiencies and ensure consistent delivery of processes and tooling.Currently, I am the Deputy Business Operations Partner for Platform Engineering, supporting a community of 300+ super talented engineers working across multiple clients.Continuously striving for improvement, I innovate and conceptualise new ideas. I provide leadership, coaching, and mentorship to instill a sense of ownership and recognition among team members whilst supporting the day to day running of the Practice.