Laura Pugh
Senior Uk Customer Redress Operations and Oversight Lead @汇丰
Birmingham, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2025 — Present
Senior Uk Customer Redress Operations and Oversight Lead @汇丰
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Birmingham, GB
EDUCATION
1998 — 2000
King Edward VI College, Nuneaton
A-levels
2014 — 2014
Institute of Financial Services
CertRBCB
2000 — 2004
Institute of Financial Services
Diploma in Financial Services Management
SKILLS
BankingRetail BankingCreditLoansMortgage LendingCredit RiskRisk ManagementPeople DevelopmentPeople SkillsCustomer ExperienceEmployee EngagementComplaint ManagementPerformance ManagementCustomer Satisfaction
ABOUT LAURA PUGH
Senior UK Customer Redress Operations and Oversight Lead
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