Laura Naylor

Director of Global Technical Support @Mitek Systems

Sheffield, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jan 2025 — Present

Director of Global Technical Support @Mitek Systems

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Sheffield, GB

EDUCATION

2008 — 2011

University of Kent

Bachelor of Arts (B.A.), Social Anthropology

2006 — 2008

Franklin College, Grimsby

A-Levels, Psychology, Sociology, English

SKILLS

DebuggingResearchInternet Information Services (Iis)Audio TypingSqlCultural Anthropology2nd LineTechnical DocumentationPeer MediationOracle Application ServerIncident InvestigationOracle DatabaseSql Report WritingCustomer SupportTechnical SupportBusiness AnalysisOnline ResearchSocial NetworkingSocial AnthropologyVolunteeringSql Server Reporting Services (Ssrs)Incident HandlingTelecommunicationsTypingCustomer SatisfactionTraining & DevelopmentCopy TypingCommunicationSchool Social WorkMarketingMicrosoft WordHtmlHelp Desk SupportEmailIncident ManagementCustomer ServiceData AnalysisSocial Media MarketingMicrosoft ExcelMicrosoft Office

ABOUT LAURA NAYLOR

Global technical client support director, experienced in software consultancy with a demonstrated history of working in the information technology and services industry. Skilled in technical and software support, troubleshooting, Javascript, Java, HTML, XML, CSS, SQL, SQL and Oracle database management, website installation, documentation and Teamwork. Strong information technology professional with a Bachelor of Arts (B.A.) focused in Social Anthropology from The University of Kent.

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