Laura Herrick

Practice Lead, Workforce Enablement and Instructional Strategy @EPAM Systems

Austin, TX, US

Practice Lead providing delivery oversight for large multi-stream project team of designers providing enablement and learning consultation and development. • Consult on learning and enablement strategies, partnering with industry leaders in the aviation, financial, and high tech sectors. • Lead cross-functional team of designers and consultants tasked with developing high quality, outcome-oriented instructional content. • Establish project scope, timelines, and resources. Manage resource allocation and project progress across multiple streams to ensure on-time delivery of engaging, high quality deliverables. • Estimate project resourcing and deliverables; draft SOWs and Change Orders to support project goals. • Design and conduct user interviews and needs analyses. • Design and develop immersive VR/AR courses, eLearning modules, instructor led trainings, and technical help articles. • Write and edit complex technical content, ranging from video narration scripts to training facilitator guides. • Pilot and iterate on deliverables to ensure alignment with and effective support of clients’ desired business outcomes. • Resource Manager and professional coach for internal reports.

Binghamton University

Bachelor of Arts - BA

University at Albany, SUNY

Master of Arts in Education - MEd