Laura Fletcher
Family Access Manager, Rare Disease @Biogen
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WORK HISTORY
Family Access Manager, Rare Disease @Biogen
2017 PEER CHOICE AWARD 2018 NATIONAL PROFESSIONAL EXCELLENCE AWARD 2020 EMERGING LEADERS PROGRAM 2020 Recipient Prestigious Biogen CEO AWARD 2022 President’s Club/Hope Cup2024 PACS (Prior Authorization Certified Specialist Program)2025 Recipient Prestigious Biogen CEO Award Patient facing expert on the Rare Disease patient journey and the liaison for all Biogen team members involved in the process. Responsible for engaging cross functional stakeholders on next steps to support appropriate patients getting started and staying on therapy Gets to the root of any logistical issues impacting treatment initiation and ongoing therapy. Identifies the point person to resolve issues (AE, Market Access & Reimbursement, and/or Case Management). Have in depth understanding of the HCP prescribing account, the administration site of care, and the payer approval process at the patient level. Provides patient education and support site of care logistics, patient facing reimbursement education, disease state and product education as well as provide emotional support for the patient and their caregivers. Interacts with physicians, nurses, pharmacists, ancillary staff, patients/families, and advocacy groups to prevent and address barriers to patient access. Serve as the primary source for all regional patient advocacy activities.
EDUCATION
Lebanon Valley College
Bachelor's degree, Education
SKILLS
ABOUT LAURA FLETCHER
Rare Disease Family Access Manager at Biogen
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