Larnzell Harper
Director of Transportation @Chattanooga Area Regional Transportation Authority
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WORK HISTORY
Director of Transportation @Chattanooga Area Regional Transportation Authority
Chattanooga, TN, US
I lead the management of transportation services that include fixed-route, paratransit, microtransit, and shuttle operations. We focus on safety, employee morale, accountability, and customer experience. In this role I spearhead new initiatives and technologies to enhance efficiency and satisfaction. By working closely with frontline teams, executive leadership, management, labor unions I am able to ensure every level of our transit agency contributes to building a transit system based on safety, accountability, and service excellence.
EDUCATION
DePaul University
Master of Arts (M.A.), Adult and Continuing Education and Teaching
Xavier University of Louisiana
Bachelor of Arts (B.A.), Mass Communication/Media Studies
SKILLS
ABOUT LARNZELL HARPER
I am enthusiastic about creating learning opportunities and engaging others through relationship building and storytelling. I am a self-proclaimed “transit geek” with 15 years of experience in public transportation (bus/rail) and adult education.My focus is to advance- Safety Awareness- On-Time Performance- Job Performance- Learner Retention- Customer Satisfaction- Employee Engagement- Professional Development- Adult Learning
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