Lalitsingh Patil

Network Engineer @Wipro

Pune, IN

Delivered L2/L3 support for global enterprise clients (Apple, Hyundai, Macquarie, Doosan) → resolved 20–30 monthly incidents with 98%+ SLA adherence across EMEA, APAC & North America.• Supported WAN/LAN infrastructure across 20+ global sites → maintained >99.9% network availability through proactive monitoring and structured incident response.• Managed Routing & Switching (BGP, OSPF, MPLS) → improved routing stability and reduced recurring outages through root cause analysis (RCA) and configuration validation.• Administered Palo Alto firewalls including NAT, VPN (site-to-site & remote access) and HA firewall clusters → ensured secure connectivity and minimized unplanned downtime.• Supported SD-WAN environments → monitored link health, latency, and failover to maintain application performance and service reliability.• Delivered Cloud Networking (AWS) support including AWS VPC networking and hybrid VPN connectivity → enabled secure integration between on-premise infrastructure and cloud workloads.• Performed monitoring & troubleshooting using Wireshark and enterprise monitoring tools → reduced MTTR by ~20% and improved service stability.• Coordinated with ISPs and vendors for circuit provisioning and fault resolution → restored services within agreed SLAs and reduced customer impact.