Lalit Singh

Senior Inside Sales Representative @Kinsfolk Technology Private Limited

Pune, MH, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2025 — Present

Senior Inside Sales Representative @Kinsfolk Technology Private Limited

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Pune, IN

Pune, Maharashtra, India

EDUCATION

2018 — 2020

Savitribai Phule Pune University

Master's degree

2015 — 2018

Mu college of commerce Pimpri

Bachelor of Commerce

ABOUT LALIT SINGH

As a Digital Transformation Partner, I help companies streamline IT & digital operations with AI-driven solutions:• Reduce unplanned downtime by 35% through intelligent service operations automation (recently delivered at a global auto‑parts firm)• Accelerate ITSM deployments using platforms like ServiceNow, BMC, and ManageEngine, with up to 70% cost and time savings• Enable agile transformation with RPA, Dynatrace AIOps, and GenAI integrations for smarter service deliveryI believe transformation should feel agile—not painful. My recent work includes:• ServiceOps automation — 35% faster issue resolution using ServiceNow + RPA bots• IT observability — proactive incident reduction through Dynatrace-powered insights• GenAI service desk assistant — cutting manual L1 load by over 40%If you\'re facing ITSM, observability, or automation challenges, let’s connect and explore a proven path forward.#BusinessDevelopment #ITSolutions #DigitalTransformation

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