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Kym Salvati
Service Delivery Optimisation Manager @Bureau of Meteorology
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WORK HISTORY
Service Delivery Optimisation Manager @Bureau of Meteorology
Brisbane, AU
EDUCATION
QUT (Queensland University of Technology)
Bachelor of Social Science (Psychology), Psychology
SKILLS
ABOUT KYM SALVATI
Transformational Leader| Strategic Thinker | Trusted Advisor | Problem SolverA versatile, engaging, strategic executive leader with hands-on experience in transforming service delivery at the strategic and operational levels. An accomplished problem solver and change leader with proven success in stakeholder relationships, issues management and program delivery. Exceptional in bringing together diverse teams across a common vision to create a highly engaged workforce and an agile, high-performance, culture.Key Achievements:• Enabled $350m in organisational savings through leadership of a significant ERP project, on time, on budget and on scope with benefits fully realised throughout the organisation.• Enhanced executive leadership capability and significantly increased staff satisfaction via the development, implementation and leadership of an executive capability program focussed on a unified, integrated communication plan and staff engagement strategy. • Delivered unprecedented capability reform and cultural transformation through the development of a staff rotation capability model which resulted in significant increases in staff and client satisfaction. This transformation saw a team of single point sensitive technical planners grow to be a united and capable team. • Spearheaded customer centric organisational improvement through the introduction of 24-hour rosters into a frontline business environment, balancing the needs of staff and sustainable business outcomes. • Pioneered relationship-based procurement arrangements resulting in increased stakeholder satisfaction and $3 million in process and systems efficiency savings. • Effectively managed $150m + annual operating budget across City Planning and Economic Development programs.
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