Kwok N.
Emea Customer Success Manager (Co-global Lead) @Dell Technologies
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WORK HISTORY
Emea Customer Success Manager (Co-global Lead) @Dell Technologies
London, GB
Co-lead a global team, manage the techno-commercial risk, accountable for IT service delivery assurance globally in the finance sector.Manage partners as necessary, shape the customer success service delivery strategy.
EDUCATION
University of Staffordshire
Master's degree (M.Sc), Computing science
City St George’s, University of London
Master's degree (M.Sc), Management of Information Security and Risk
King's College London
Bachelor's degree (B.Sc), Pharmacology
ABOUT KWOK N.
Experienced technology professional spanning 25+ years across roles and industry sectors.Proven customer success manager skills alongside relationship management on $multi-million accountsProactive, adaptable and highly organised. Comfortable working in uncertainty and partial data, preference to take the initiative and pivot quickly and progress with certainty on this basis.
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