Kwame H. B. Eng. Baptiste
Assistant Director of Information Technology @Systems Engineering Research Center Serc
Signup · Get unlimited contacts
WORK HISTORY
Assistant Director of Information Technology @Systems Engineering Research Center Serc
EDUCATION
Stevens Institute of Technology
Bachelor of Engineering, Electrical Engineering
ABOUT KWAME H. B. ENG. BAPTISTE
My career spans over 16 years in Information Technology overseeing strategic IT solutions, managing complex technical projects, and administering a holistic approach to system optimization. I am a results-driven, dedicated advocate for change with proven success ensuring alignment with short and long-term company objectives. I have been recognized for being a collaborative team leader in identifying process gaps, providing viable solutions, and exceeding customer expectations while implementing groundbreaking technology. I am also well-versed in strengthening communication between senior management, internal/external clientele, and stakeholders. Areas of Expertise: Organizational Leadership, Project Management, Software Implementation, Programmatic Planning, Systems Management, Process Optimization, Frequency Planning/Engineering, Automation Coordination, Service Desk Management, Network Management, Vendor Management, Compliance & Governance, Testing & Auditing, Technical Writing/Documentation, Process Mapping & Workflow, Data Analytics & ReportingSystem Migrations & Rollouts: ShoreTel (Onsite PBX) to VOIP Vendor, VM to Private Cloud Infrastructure, Global VOIP Provider, Google Workspace Email Infrastructure, E-Timecard Payroll System, Automated Report Generation, Intrusion Prevention Plan (Ransomware & Network/Infrastructure Recovery), Service Desk Plan (Spiceworks Ticketing & Network Monitoring), ID Card Design Plan (Access Control), Sophos/Sonicwall (Firewall & VPN Network Management)
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.