Kurumelli Sravan Sravankumar

Relationship Manager @ICICI Bank

Hyderabad, IN

Core Expertise:Relationship Management: Highly skilled Relationship Manager at ICICI Bank with a proven track record in Current Account acquisition and management, driving customer satisfaction, and building long-term, profitable relationships.Customer Acquisition & Growth: Instrumental in acquiring, onboarding, and managing a robust portfolio of Current Account clients, consistently meeting and exceeding account opening targets.Compliance & Verification: Expert in adhering to banking regulations, particularly in the meticulous servicing and verification of KYC documents to ensure full compliance and mitigate risk. Key Accomplishments / Experience DetailsCurrent Account Portfolio Management: Successfully managed and grew a large portfolio of high-value Current Accounts, acting as the single point of contact for all banking and service needs.KYC & Regulatory Compliance: Streamlined the KYC and documentation verification process for new and existing accounts, significantly reducing errors and ensuring timely compliance checks.Customer Engagement & Servicing: Elevated customer engagement and service quality, resulting in high customer retention rates and positive feedback (mention a specific metric or achievement if possible, e.g,\"achieved a 95% customer satisfaction rating\").Cross-Functional Collaboration: Collaborated closely with operations and compliance teams to ensure seamless and efficient account opening and servicing, enhancing the overall customer experience.Skills Section:Current Account ManagementKYC (Know Your Customer) Customer Relationship Management (CRM)Banking OperationsDocument VerificationClient ServicingPortfolio ManagementSales & Business Development

Vision PG College

Master of Business Administration - MBA, Information Technology

SR DIGI School

10th Grade

Sri Chaitanya Junior kalasala

12th Grade (intermediate), MPC

Little Flower Degree College, Hyderabad

BSC (MPCS), Mathematics and Computer Science