Kunal Srivastava

Sales Operations Analyst @Sensée

Birkenhead, GB

Conducted in-depth data analysis to identify market trends, customer preferences, and sales opportunities to pinpoint growth prospects; identified inefficiencies in the sales funnel, resulting in a 15% increase in conversion rate.• Collaborate with the sales team to monitor and review customer segment performance, providing actionable insights to the sales leadership team to drive an 18% improvement in customer acquisition and retention strategies.• Acted as a subject matter expert and delivered customer base analysis focusing on commercial drivers (ARPU, MRC, SARC, churn, enrichment, usage, allowance, speeds, devices, product holding, etc.) for business analysis, proactively identifying improvement opportunities and balancing stakeholder needs to deliver actionable insights that drive campaign’s success.• Achieved a 20% increase in sales closure rate by delivering compelling product presentations and demos, effectively articulating differentiated value propositions, and negotiating contracts to successful outcomes.• Successfully drove efficiency by 22% through a streamlined reporting process by developing sales reports and dashboards using Tableau, enabling real-time visibility into key performance metrics across products

University of Liverpool

Master of Science - MS

Ahlcon Public School

Science

Guru Gobind Singh Indraprastha University

Bachelor of Technology - BTech