Krunal Patel

Advanced Technical Support-specialist @Ciena

Brampton, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2021 — Present

Advanced Technical Support-specialist @Ciena

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CA

EDUCATION

2009 — 2012

Symbiosis Institute of Management Studies

PGDBA, Finance and Financial Management Services

2002 — 2006

Shantilal Shah Engg. College

ACADEMIAB.E, Electronics & Telecommunication

1991 — 2002

Muktajivan Vidyalaya

H.S.C, S.S.C.

2002 — 2006

Bhavnagar University

B.E., Electronics And Communications

SKILLS

NetworkingOptical TransmissionNmsWindows ServerTdmoipVoice Over Ip (Voip)IpElement Management SystemsCisco CertifiedCisco VoipSatellite Communications (Satcom)Telecommunications EngineeringNms/EmsMicrowaveProvisioningEos and MotTransmissionOptical FiberGsmMapinfo ProfessionalCisco RoutersTroubleshootingDwdmTdmMpls NetworkingTeam ManagementSdhPathlossOptical Transport Network (Otn)Network Management ApplicationsWireless Networking2g3gCisco Network DevicesEthernetSynchronous Digital Hierarchy (Sdh)3g TransmissionMw

ABOUT KRUNAL PATEL

Presently offering over a decade’s worth of skills, experience and expertise working in the core Transmission / IP / Optical fibre network architecture and engineering, deployment, operations, and maintenance leadership team. I have led and supported a number of world-leading network engineering projects in my professional career, and have been recognized by key business stakeholders in each of my roles, for my IP / Optical fibre networking engineering skills, coupled with my network planning, project coordination, operation and maintenance and program delivery and leadership skills. My objective is to provide the best IP / Optical / MW transmission network engineering solution and operation to my esteemed customers on time, in modest value. In each of my roles, I have been able to shape and make over network support and field engineering teams to perform in line with client’s service level agreements, always in line with our customers’ expectations and individual needs, with a clear focus on offering a quality, reliable and trusted telecommunications optical fibre network solution each and every day. Along with these all skills, I just gained a CCNA & CCNP certification as well. Therefore, with these I prepared myself in-line with the industry requirement of IP knowledge.

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Krunal Patel — Advanced Technical Support-specialist at Ciena in Brampton, ON, CA | Unifers