Kristijan Glavaš
Co-founder & CEO @Shorify
Signup · Get unlimited contacts
WORK HISTORY
Co-founder & CEO @Shorify
Unterföhring, DE
Co‑founded Shorify as a German‑legal contact centre and BPO provider, with operational sites in Croatia (EU) and Bosnia (non-EU), serving both inbound customer support and outbound telesales. • Built on extensive leadership experience, Shorify combines process discipline and agent training to deliver high-quality multilingual services in German, English, French & Italian. • Oversee company strategy, delivery, and team growth — managing operations, hiring, and performance across multiple countries.• Ensure seamless “perfect preparation” for business development, client onboarding, and contact centre integration — enabling our BPO clients to launch quickly and scale efficiently.
EDUCATION
Edukator ID
Human Resources, Organizatinal behavior
Faculty of Economics & Business Zagreb
Bachelor's degree (univ.bacc.oec.), Business/Managerial Economics
Faculty of Economics & Business Zagreb
Master's degree , Accounting and Auditing
SKILLS
ABOUT KRISTIJAN GLAVAŠ
I help companies scale by building structured, high-performance operations across the DACH & CEE markets.As CEO of Shorify, I focus on nearshore BPO, CX operations, and digital transformation — supporting organizations that want to combine operational control with scalable infrastructure in Croatia, Bosnia & Herzegovina, and the wider CEE region.With 10+ years in the Contact Center and outsourcing industry — across management, interim, and consulting roles — I bring both strategic clarity and hands-on execution. PMP® certified and a licensed Virtuous Leadership® Instructor, I operate at the intersection of performance, structure, and responsibility — building businesses that are not only efficient, but sustainable.Fluent in German, English, and Croatian, I connect DACH demand with CEE capability — where strategy meets execution and structure drives growth.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.