Kristen Shappert

Director Freestyle Operations @The Coca-Cola Company

Atlanta, GA, US
MOBILE NUMBERS
+14•••••••44

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WORK HISTORY

Jul 2019 — Present

Director Freestyle Operations @The Coca-Cola Company

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Atlanta, GA, US

EDUCATION

2000 — 2002

Georgia State University - J. Mack Robinson College of Business

MBA, Marketing

1991 — 1995

University of Illinois Urbana-Champaign

Bachelor of Science, Industrial Engineering

SKILLS

Six SigmaBusiness StrategyQuality ManagementProgram ManagementSupply Chain ManagementCross-Functional Team LeadershipLeadershipTelecommunicationsProduct DevelopmentManufacturingProject ManagementWirelessProduct ManagementContinuous ImprovementCost BenefitIntegrationCost ReductionProcess ImprovementProcess EngineeringEngineeringTrainingTestingTeam BuildingManagementSupply ChainSoftware DocumentationDocumentationOperations ManagementEngineering ManagementBusiness Process ImprovementResource ManagementLean ManufacturingQuality Assurance

ABOUT KRISTEN SHAPPERT

ACCOMPLISHED ENGINEERING & PROJECT MANAGEMENT LEADERDrive Effective Teams That Deliver Optimal Programs On Time And Within BudgetExtensive background in managing complex consumer projects in the consumer electronics and food service space.Directed work of global cross-functional teams, leading 100+ programs from product inception through product launch.Experienced in engineering management including project assignment and monitoring, goal setting, career development, and recruiting.Committed, focused, and resilient in times of uncertainty including site closures and company acquisitions.Excel in team leadership roles, as well as direct contributor opportunities.Comfortable managing multiple programs simultaneously in varying stages of development.Led technical development of Coca-Cola Freestyle dispensers, conducted field testing, collated market analysis, and grew field placements.Optimize performance on in market dispenser equipment, work with food service customers and end consumers to develop engaging content, improve equipment up time, and resolve customer issues.Drive field service to be proactive in identifying issues to resolve rather than reacting to issues once they have already occurred.Serve on board of directors for two philanthropic organizations, one devoted to ending homelessness and one in support of urban gardening.Strong problem solving, project management, computer, and oral/written communication skills. Excellent interpersonal and presentation skills.• Team Leader• Problem Solver• Cost Manager• Product Developer• Innovator• Project Planner• Schedule Developer PMP certified

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