Kristen Poterack

World Wide Account Manager, Healthcare Solutions @FedEx

Philadelphia, PA, US

Develop robust collaborative planning process internally and externally to deliver on key customer supply chain initiatives and sales plans. Develop and execute customer-specific supply chain strategies and operating plans to enhance customer supply chain engagement capacity and capability to deliver industry-leading collaborative solutions. Drive optimal customer service while minimizing logistics costs through direct and indirect management of programs and implementation of new & existing clients. Engage internal program managers for cold chain solutions, package engineering, IT solutions, to ensure successful implementation strategies. Identify decision makers within business units, and understand their role within the buying framework. Ensure fully engaged with all subsidiaries, business units globally. Understand and translate the impact of supply chain trends on the development and execution of sales plans and customer engagement in the areas of integrated planning, logistics and fulfillment. Prepare and present quarterly business reviews, illustrating savings, and future areas of business development.