Krishna Prasad M
Noc Analyst Sr @CSG
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WORK HISTORY
Noc Analyst Sr @CSG
Responsible for monitoring the CSGs products and bridge the gap between development and IT operations teams by taking on operational tasks and responsibilities.*Create sustainable systems and services through automation and uplift* Gives observable services through alerting best practices, Effective monitoring (Stathub, Kibana) Service Monitoring, Troubleshooting, and Remediation* Monitor and report on service level objective for a given applications, Work with product owners to establish key performance indicators* Keeping the ship sailing! Monitoring and supporting the IT infrastructure environment, Embraces anti- fragility to improve reliability* Identifying, gathering, analysing and automating responces to key performance metrics,logs,and alerts*Assist with testing and validating production applications* Work with product operations team to resolve trouble tickets, developing and running scripts and troubleshooting services in a hosted environment
EDUCATION
MNKM Higher Secondary School
HSE, Biology cience
Government of Kerala
Electronics Engineering, Electronics and Communications Engineering
University of Lancashire
Mechatronics Engineering
ABOUT KRISHNA PRASAD M
NOC Engineer who is eager to apply his extensive knowledge and experience in a practical setting. Skilled at providing beneficial IT support to clients, creating, monitoring and testing solutions, developing automation and services for alerting best practices. Effective communicator with a deep passion for technology, strong analytical skills, and the ability to perform well in a 24*7 team
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