Kirbie Pillette Grobusky

Senior Delivery Manager @Kicksaw

Houston, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2024 — Present

Senior Delivery Manager @Kicksaw

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As a Senior Delivery Manager at Kicksaw, I oversee cross-functional project teams and lead delivery strategy across complex Salesforce engagements, primarily in the healthcare and highly regulated industries. I’m accountable for project health, client satisfaction, and team performance across a portfolio of enterprise and growth-stage accounts.I partner closely with internal stakeholders and client executives to align on business goals, manage risk, and ensure the successful execution of projects and programs. I also support resource planning, financial forecasting, and operational improvements. In this role, I’ve contributed to shaping our delivery methodology and have played a key role in helping to close strategic deals and scale large accounts.

EDUCATION

2007 — 2009

University of Louisiana at Lafayette

Master of Business Administration (MBA), Health/Health Care Administration/Management

2002 — 2006

Louisiana State University

B.A.

SKILLS

Agile & Waterfall MethodologiesBusiness AnalysisCrm IntegrationMicrosoft OfficeSalesBusiness ProcessInformation TechnologyStrategyMarketing CommunicationsManagementIntegrationCorporate CommunicationsPublic SpeakingCustomer Relationship Management (Crm)Business Process ImprovementCampaign ManagementAnalyticsBusiness StrategyGap AnalysisSalesforce.comRequirements AnalysisQuote PreparationCloud ComputingStrategic PlanningProject ManagementCustomer RetentionProfessional ServicesProject RolloutsCustomer ServiceSoftware DocumentationSales ManagementLong-Term Customer RelationshipsProgram ManagementEmail MarketingCross-Functional Team LeadershipMarketing StrategyRequirements GatheringProcess ImprovementAgile Project ManagementTraining

ABOUT KIRBIE PILLETTE GROBUSKY

My journey with the Salesforce platform began 16 years ago and has taken me across industries, continents, and every stage of digital transformation. I’ve had the privilege of working with organizations ranging from fast-paced startups to global enterprises, both as an in-house leader and as a consultant.Over the years, I’ve built and led high-performing teams around the world, gaining firsthand insight into diverse market dynamics and cultural approaches to problem-solving. These experiences have shaped how I think about scalable operations, product strategy, and what it truly means to deliver with impact.Whether I’m helping clients get the most out of their Salesforce investment or mentoring internal teams to do their best work, I bring a calm, pragmatic approach that balances strategic vision with executional clarity.*Verify my Salesforce.com certification credentials at: https://trailhead.salesforce.com/en/credentials/verification/

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